1. Introduction

At Diesel Reclaim, a trading name of Lead Social Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services.

2. Data Collection

This site is managed by AMHK Services Limited, which are the data controller for any personal data collected and processed through the site. AMHK Services Limited is registered in the United Kingdom under licence number 14129272, with its registered office located at Suite 3, 2nd Floor, Didsbury House, 748 - 754 Wilmslow Road, Manchester, United Kingdom, M20 2DW. It is also registered with the Information Commissioner's Office (ICO).

Affilitech Ltd operates this site as a trading style and is responsible for handling any complaints or inquiries related to data protection, including any concerns raised with the Information Commissioner's Office (ICO). While AMHK Services Limited controls the data, any formal complaints should be directed to Affilitech Ltd as the entity responsible for site operations and regulatory compliance.

3. Data Collection

We collect various types of information, including information that personally identifies you, to provide and improve our services. We use this information to tailor our services, contact users, and make informed decisions. This includes processing for purposes such as data analysis, audits, fraud monitoring and prevention, enhancing our website, improving our services, and complying with our legal obligations.

Information We Collect:

• Personal Identification Information: Name, email address, phone number, and other contact details that you provide when filling out forms on our website.
• Vehicle Information: Registration number, make, model, and any other relevant details needed to process your claim.
• Usage Data Information collected automatically about your interaction with our website, such as IP address, browser type, pages visited, and the date and time of each visit.

How We Collect Information:

• Directly from You:When you fill out forms or communicate with us through our website.
• Automatically: Through essential cookies and similar technologies when you use our website.

4. Use of Data

Purposes of Data Use:

• To Process Claims: We use your personal and vehicle information to process your claims effectively.
• Communication: We use your contact information to communicate with you regarding your claims, provide necessary updates notify you when your claim becomes eligible.
• Improvement of Services: We analyse usage data to improve our website and services.
• Marketing: We may use your contact details to send you promotional materials about services where you have opted in via a checkbox.

5. Data Sharing

• Service Providers: We share your data with third-party service providers who assist us in delivering our services. These providers are contractually obligated to protect your data.
• Legal and Regulatory Authorities: We may disclose your data to comply with legal obligations or respond to lawful requests by public authorities.
• Third Parties: In the event of a business transfer, merger, or acquisition, your data may be transferred to the new entity.
• Remarketing:All remarketing activities will be carried out by AMHK Services Limited.
• Law Firm:If you have have an eligible claim and decide to proceed, we will pass your details to the legal partner(s), determined and displayed on the final stage of your application. Their privacy policy will apply to the data they collect. Which will also be shared with you.

6. Data Protection

How We Protect Your Data:

• Technical Measures: Encryption, secure servers, and other technological safeguards to protect your data.
• Organizational Measures: Access controls, regular security audits, and staff training programs to ensure your data is handled securely.

8. Cookies

Use of Cookies:

• Purpose: We use cookies to enhance your browsing experience and gather data on how our website is used.
• Types of Cookies: We use session cookies that expire when you close your browser and persistent cookies that remain on your device until they expire or are deleted.
• Managing Cookies: You can set your browser to refuse cookies, but this may limit your ability to use some features of our site.

9. Changes to This Privacy Policy

Updates: We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed about how we are protecting your data. If we make significant changes, we will notify you through a prominent notice on our website or via email.

11. Contact Us

How to Contact Us: If you have any questions about this Privacy Policy, the data we hold on you, or would like to opt out of future communications, please contact us:

We will respond to your request within one month of receipt. If the request is complex or you have made multiple requests, we may extend our response time by a further two months, and we will inform you of this extension within one month of receiving your request.

For data control purposes only:

AMHK Services Limited (Data Controller) Suite 3, 2nd Floor, Didsbury House, 748 - 754 Wilmslow Road, Manchester, United Kingdom, M20 2DW

Complaints: If you have concerns about how your data is being handled, Lead Social Ltd, as the trading style, is responsible for managing complaints, including those lodged with the Information Commissioner's Office (ICO).